The Impact of GenAI on Insurance
Senior Industry Leaders Will Share Their Insights
Artificial intelligence and machine learning have long played a central role in insurance operations, from underwriting claims to risk modelling. Today, generative and multimodal AI models are taking that evolution further, offering greater precision in fraud detection and risk stratification while enhancing capacity across functions.
Yet, these promising advancements also raise challenges: the opacity of black-box models, potential biases and the risk of automation amplifying errors. Evolving regulation, including the EU’s AI Act, demands greater transparency and accountability, while the shift also calls for new skills and governance structures.
Join this Financial Times webinar, in partnership with PwC, for an in-depth analysis of how GenAI is reshaping the insurance industry. The panel will explore how GenAI is not only transforming operational standards but also transforming insurer-client relationships, business models and more.
Key Discussion Points
Enhancing Customer Experience
What role can GenAI play in personalising the customer experience, and what are the limitations in automating sensitive interactions?
Intelligent Automation
In what ways does GenAI free up time for specialised underwriters, enabling deeper focus on bespoke and complex risks?
Measuring the Impact of GenAI
How can insurers quantify productivity gains driven by GenAI?
Join Us On 15 May
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